WhatsApp or web, officially
Cloud API and your existing desk. We will not scrape WhatsApp Web or train on Emirates ID images you did not approve.
AI for UAE teams
Retrieval, agents, and automations that survive a Monday stand-up in GST. One small team. First useful slice in 2–3 weeks if you can grant access.
+971 58 516 5671 · GST (UTC+4) · Dubai, Abu Dhabi, Sharjah
UAE support is WhatsApp-heavy and bilingual in ambition. We ship English first, with a handoff your agents already use. Arabic joins when the copy is reviewed — not when a model guesses.
We write a data map before documents leave your tenant. That is the difference between a demo and something your counsel can live with.
If the math does not work — low volume, no source of truth, no owner — we will say no on the call.
Cloud API and your existing desk. We will not scrape WhatsApp Web or train on Emirates ID images you did not approve.
A small labeled set, a fallback, and a weekly quality number. Useful when a Dubai ops lead asks ‘is it better than the macros?’
Where the model runs, what is logged, who can replay a transcript. Short, specific, no policy theatre.
Support, ops, and product teams in Dubai and Abu Dhabi who want AI that answers in English, hands off to a human, and survives PDPL review.
AI products sold into the GCC need evals, a fallback, and a story for PDPL. We write those in.
We will tell a Dubai product team when the model is decoration. If it ships, it has a metric.
Document in, action out, human in the loop. Built for Sunday–Thursday ops, not a US timezone bot.
UAE support lives on web chat and WhatsApp. The bot answers in English, then hands off to a named agent.
Retrieve from your policies and contracts, cite the chunk, refuse when the corpus is thin. PDPL-aware hosting.
Trade licenses, invoices, and Emirates ID packets. Extraction with a human review queue, not a magic PDF.
Search that understands your UAE corpus: mixed English, scanned Arabic, and the filenames nobody normalized.
Recommendations with an explain line. Useful when a Dubai merchandiser has to defend why SKU A won.
Agents with tools, timeouts, and a kill switch. We do not leave a loop running unattended on a UAE desk.
Wire the model into your stack with logging and cost caps. GST-hour support while we land it.
OpenAI (or the model you already approved) behind your auth, with a written fallback if the key dies.
A small internal tool, not a platform. One job a Dubai operator repeats every week.
Show model quality, cost, and the queue. The chart a UAE ops lead can read without a data scientist.
Pull structured fields from the messy PDFs free-zone vendors still send. Confidence scores, not silent guesses.
Deflection that a UAE support manager can measure by Tuesday. Macros and handoff, not a personality.
A GPT on your policies, with citations. Hosted where your UAE counsel can accept the data map.
Drafts for English UAE campaigns. A human editor stays in the loop; we will not auto-publish Arabic.
Short product clips for paid social. Brand kit and cut list first; we do not spray unreviewed footage.
English on day one. Arabic when you supply reviewed copy or a linguist. The dangerous part is mixing both in one intent table without a human review path — we will not do that.
Wherever your counsel accepts: your VPC, a region we name in the data map, or the provider you already approved. We will not silently send Emirates ID scans to a consumer chat UI.
A first automation or retrieval slice in 2–3 weeks if you can grant access. Broader agent work is 8–12 weeks with evals and a fallback.
Whichever your Dubai customers already use. Official WhatsApp Cloud API only. We will not scrape WhatsApp Web.
Thirty minutes. We will tell you if we are the wrong team. 18 services in this view, same delivery model.
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