Design
UX Research that holds up under real users.
We focus on five interviews that answer one product decision. Written scope, your stack, weekly demos — no account-manager layer.
Signup completion dropped after ux research is blocking something else from shipping. We take a fixed window (2 weeks for a focused flow redesign), integrate with Figma and Next.js, and demo progress every week.
Stakeholder opinions matter less than session recordings on key flows.
We won't redesign every page when three flows drive 80% of drop-off.
Who this is for
- -Engineering leads who want ux research that builds cleanly in React.
- -Growth leads where ux research should move signup or demo conversion.
- -Product designers underwater — need ux research for one critical flow.
- -Founders relaunching and need ux research before paid traffic scales.
Problems we solve
- -UX Research estimates balloon because acceptance criteria were never written.
- -A previous vendor shipped ux research that broke on edge cases in week two.
- -Your team lacks bandwidth to own ux research while shipping the core product.
- -Integrations around Figma are fragile and nobody owns on-call.
- -Stakeholders disagree on what "ux research done" means — so nothing ships.
What we deliver
- -Written scope for ux research with explicit in/out of scope
- -Weekly demo — live or recorded — with decisions logged
- -Acceptance checklist signed before production launch
- -Runbook for the failure modes we expect in month one
- -Handoff doc so your team can maintain without us
- -Working implementation in your repo using Figma and Next.js
How we work
- 1.Audit: existing Figma setup and failure modes
- 2.Design: approach, risks, and test plan before code
- 3.Implement: focused build with explicit done criteria
- 4.Validate: staging sign-off, then production with rollback plan
Why Futurebits
- -Weekly demos with written decisions — not status decks.
- -Stack-first: we start with Figma unless the audit says otherwise.
- -Direct access to the people writing code or design files.
Frequently asked questions
What does the first week of UX Research look like?
Access, repo setup, and a written scope draft. No build until you sign off on cut lines and the metric we're targeting.
Do you work with our existing Figma or Next.js setup?
Yes, when it's sane. We audit first and tell you if something needs replacing — we won't rip out working infra for sport.
What if we already started UX Research in-house?
We pick up from current state, document what's there, and focus on what's blocking launch — not a rewrite unless necessary.
How is UX Research priced?
Fixed scope for sprints (2 weeks for a focused flow redesign). Broader work runs as a pod with weekly demos. We quote after a 30-minute scoping call.
What do you need from us to start?
One decision-maker, repo or staging access, and honest constraints (timeline, budget, stack). Existing docs help but aren't required.
Related services
UI/UX Design
UI/UX Design by Futurebits: flows where users drop off — not decorative screen refreshes. Direct access to the people doing the work.
Product Design
Product Design by Futurebits: problem framing through shipped UI in Figma and code. Fixed window quoted after a 30-minute scoping call.
Web App Design
Web App Design by Futurebits: web product UI that engineers can build from components. Acceptance tests signed before we call it done.
SaaS UI Design
SaaS UI Design by Futurebits: SaaS patterns for onboarding, settings, and billing screens. Fixed window quoted after a 30-minute scoping call.
SaaS Development
SaaS Development by Futurebits: billing, onboarding, and the first paid customer path. Ship in your stack with explicit cut lines up front.
MVP Development
MVP Development by Futurebits: one testable hypothesis — not a feature wish list. Acceptance tests signed before we call it done.